So you have a Toshiba laptop that will not boot up because it has a black screen that says enter password but you did not set a boot password, what do you do? We have had several customers come into our shop with this problem. They were messing around in BIOS and when they restarted the laptop this is what they had. On older laptops you had to dis-assemble the unit to get to the CMOS battery but the newer ones have a reset jumper that will clear the password and return the laptop to normal operation. Read more

If you purchased and returned a Motorola Xoom tablet last year your data may have been given away. Motorola announced on Friday that 100 “refurbished” tablets that were sold by Motorola through the web site Woot.com did not have the previous owners data wiped from the device before it was sold. These units slipped through the refurbishing process without being checked and still contained pictures, documents and even passwords and login information. The units were sold on Woot between October and December 2011. Read more

If you are using an HP 1040 fax or 1050 fax machine please stop using it immediately and unplug the power cord. On Jan 31st 2012 HP issued a voluntary recall on these units due to a potential over heating and fire hazard.

Between 2004 and 2011 HP sold over 1.1 million of these units and several have overheated and caught fire prompting the recall. This HP recall also extends the recall on the HP Fax 1010 and 1010xi units that were recalled in 2008. If you have any of these units please contact HP at http://faxrecall.hpordercenter.com/US-en/ or by phone at (888) 654-9296 to get a rebate. You will need the full model number from the front of the unit and the FCC ID number from the back sticker of the unit to process your recall claim.

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We are asked this question all the time – How do you clear a stuck print job? It happens to everyone that prints. You send a print job and it never prints, you try to delete it and it just says “deleting”, you try restarting the computer and still nothing. This problem first showed up in Windows XP but it still happens in Vista and Win7 so it’s not a new problem, and it happens on laser as well as ink printers. We are about to show you why this happens and how to clear the print jobs out. Read more

In this repair guide we will show you how to repair a Viewsonic VX2235wm with a bad power supply. This is a very common problem with LCD monitors. This model uses the Delta DAC-19M010 power supply board. When power supplies in LCD monitors fail it will cause the monitor to either have no power, a flashing power light and no picture, wavy or flashing picture or even slow to show a picture. If you monitor has any of these symptoms then this guide should help you get it back going again. Read more

Do you use a jailbroken iPhone/iPad or a rooted Android device? The manufacturers claim that rooting or jailbreaking devices violates Section 1201 of the Digital Millennium Copyright Act (DMCA). In 2010 the US Copyright office issued a temporary 2 year exemption to the Digital Millennium Copyright Act (DCMA) that granted users the right to root or jailbreak their phone and devices. This exemption is about to expire. If this exemption does not get renewed then it will be illegal to root your device. Read more