So you have a Toshiba laptop that will not boot up because it has a black screen that says enter password but you did not set a boot password, what do you do? We have had several customers come into our shop with this problem. They were messing around in BIOS and when they restarted the laptop this is what they had. On older laptops you had to dis-assemble the unit to get to the CMOS battery but the newer ones have a reset jumper that will clear the password and return the laptop to normal operation. Read more

We are asked this question all the time – How do you clear a stuck print job? It happens to everyone that prints. You send a print job and it never prints, you try to delete it and it just says “deleting”, you try restarting the computer and still nothing. This problem first showed up in Windows XP but it still happens in Vista and Win7 so it’s not a new problem, and it happens on laser as well as ink printers. We are about to show you why this happens and how to clear the print jobs out. Read more

In this repair guide we will show you how to repair a Viewsonic VX2235wm with a bad power supply. This is a very common problem with LCD monitors. This model uses the Delta DAC-19M010 power supply board. When power supplies in LCD monitors fail it will cause the monitor to either have no power, a flashing power light and no picture, wavy or flashing picture or even slow to show a picture. If you monitor has any of these symptoms then this guide should help you get it back going again. Read more

Earlier this year hackers in India affiliated with hacking group ‘Anonymous’ released details stating that they had possession of source code from Symantec products ranging from Anti-virus to remote system access. Symantec has verified that is is true and is due to a system breach in 2006, but some applications are still vulnerable. Read more

Do you do virus removal for friends and relatives? Would you like to have a great collection of malware removal and diagnostics tools that’s easy to carry. We are about to show you how to make a bootable USB flash drive with Mini WinXP and the HirenCD that has anti-virus/Malware apps, drive recovery apps, network diagnostics programs and many other useful programs. Everyone that does computer troubleshooting and support needs a flash drive like this. Read more

Google just release a new security feature that will allow you to login your Google accounts at any computer without typing your password with the help of your Android phone or Iphone. If you ever use public computers such as ones at school, in a coffee shop or library where you are not sure the system is free of keylogger software then this will be a useful feature for you.

First you will need to go to accounts.google.com/sesame. This page will display a QR code as seen here. Next use your Iphone or Android phone to scan the QR code. This will signal Google that you are located at the terminal displaying the QR code. Once the code has been scanned the web page will refresh and you will be logged into your Google account. Give it a try, it works great.

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